28 May Freight Quotes: How Mactrans Logistics Establishes Quotes for New Clients
In the world of logistics, it is important to find the right partner, the right price, and the right way to move your freight. Over the years, Mactrans Logistics has become an established leader in the 3PL space and, with that tenure, we have effectively streamlined our onboarding and client management process while maintaining unparalleled customer service standards. We know first-hand that logistics can be a complicated part of doing business, and it is our utmost priority to minimize those challenges and give our clients the ultimate peace of mind. New to this? Don’t worry, you’re in good hands. Let’s walk through the process step by step…
Prior to establishing a freight quote, we work closely with a prospective client to compile as much information about their freight as possible. We are careful not to make any assumptions about a potential shipment; the more information we have, the better position we will be in to fulfil the needs of our client. With this in mind, our preliminary questions will address the following details:
- Origin & destination cities
- Number of pallets or pieces
- Special handling instructions
- Equipment required – dry Van, reefer, straight truck, flatbed etc.
- Are straps, load bars or any other sort of dunnage required
- Are appointments required on either end
- Service type – standard LTL vs. expedite
Once a clear picture of the freight has been established, our 3PL specialist will work with Mactrans’ carrier partners to determine the best carrier for the job, at the best rate, and with the best service. With access to over 2,000 highly qualified carriers across North America as part of our Mactrans Qualified Carrier network, we ensure our customers receive the level of service they deserve with each and every shipment. We offer a variety of 3PL services to our customers, our network includes carriers who specialize in full truckload (TL), less-than-truckload (LTL), flatbed (specialized and oversized), hazardous materials, final mile, and so much more.
“Your freight is in good hands with Mactrans. Our carriers are vetted and Mactrans is named as a certificate holder on all their insurance policies. For extra protection we carry additional Cargo, E&O and Legal Liability insurance,” explains Jane Ayn Lyndon, Sales Manager.
The best part? Clients who continue to work with Mactrans Logistics will have the ability to lock in quotes, which helps to further streamline the shipping process moving forward.
Once we have established a clear plan for a given freight shipment, with appropriate carrier selections made, routes/lanes mapped, and unique needs accommodated, we present the quote to our client. As a dedicated team of transportation experts with a wealth of distribution and carrier experience, we pride ourselves in providing industry-leading prices for our clients. By working closely with our clients to understand their needs and offer a truly customized solution, we are able to offer the best customer service for the best price, each and every time.
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